Qlarant runs the Florida Statewide Quality Assurance Program (FSQAP) — the annual quality assurance reviews of iBudget waiver providers that APD contracts out. The part many providers miss: everything Qlarant scores against is public. The review tools live on florida.qlarant.com under the Resource Center, and completed Provider Discovery Review scores are published on Qlarant's Florida Developmental Disabilities Resources site, searchable by provider.
What's in the tool library
Administrative review tool
The instrument scored against every iBudget provider regardless of service: qualifications, Level 2 screenings, required trainings, insurance, and the policies your agency must have in writing. One tool, applied to your staff files.
Service-specific record review (SSRR) tools
One checklist per service family — Personal Supports, Respite, Life Skills Development, Residential Habilitation, behavior services, and the rest. Each lists exactly what must appear in the consumer record for that service to score Met.
Person Centered Review tools
Used in reviews of the person's experience — interviews and observation — rather than your paperwork. Worth reading because findings here still land on the provider delivering the service.
Policies, procedures & the operational manual
The FSQAP manual sets the review mechanics: scheduling windows, the 1-day employee-list deadline, desk-review rules, and how scores roll up. Knowing the mechanics is half of not being surprised.
Your PDR score is public — plan accordingly
The provider search on flddresources.qlarant.com shows performance results for any provider reviewed in the past year who has billed iBudget services. Waiver support coordinators and families use it when choosing providers, which makes your review score a marketing asset or a liability — not just a compliance event. The inputs to that score are the same two file sets every review pulls: your staff files and your consumer records. If a finding does land, here's how the Plan of Remediation works.
Turning the tools into a quarterly self-audit
Download the administrative tool plus the SSRR for each service on your Service Listing Letter. Once a quarter, sample a few staff files and consumer records and score them exactly as a reviewer would — Met, Not Met, no partial credit. Expirations (trainings, screenings, licenses) cause most Not Mets, and they're the cheapest findings to prevent. Agencies that run this rhythm treat the real review as retrieval — the habit our survey-readiness guide walks through end to end.
Frequently asked questions
Which organization conducts annual quality assurance reviews of APD providers?
Qlarant. It operates the Florida Statewide Quality Assurance Program (FSQAP) under contract with the state, conducting Provider Discovery Reviews, Person Centered Reviews, and provider surveys of iBudget waiver providers on APD's behalf.
Where are the Qlarant review tools published?
On florida.qlarant.com under the Resource Center's Provider Review Tools section. The administrative tool, the per-service record review tools, and the program's policies and procedures are all free to download — the same instruments reviewers score against.
Is there a Qlarant provider search?
Yes. Qlarant's Florida Developmental Disabilities Resources site (flddresources.qlarant.com) publishes Provider Discovery Review results for providers who have been reviewed and billed iBudget services in the past 12 months — meaning your PDR score is public, and families and WSCs can look it up.
How should an agency use the review tools?
As a self-audit checklist. Pull the administrative tool and the SSRR for each service you deliver, work a sample of your own staff files and consumer records against them quarterly, and fix what you find. Reviewers use the same documents — there are no secret questions.